Effective performance management brings the whole organisation behind a common set of outcomes. We help organisations to define, develop and improve their performance management framework to achieve this. Our approach is to assess each of the key building blocks and support targeted improvements. These include metrics, targets, reporting processes and systems.
At the centre of good performance management is a line of sight from Board room to the field. Our approach supports organisations in establishing the right metrics, targets and reporting across each function and level, providing the clarity for everyone’s role in contributing to key outcomes.
We regularly update and customize our models and tools to meet clients' specific needs, retaining the best-practice key elements whilst tailoring to suit the specific organisation.
We've tailored and enriched a number of best practice approaches for asset-intensive organisations, incorporating international standards (ISO 9001, 55001, 14001, 18001, 31001, PAS 55). Our approach focuses on enhancing an organisation’s capability across 3 key areas:
We provide organisations with a best-practice Standard Operating model, which encompasses organisational structure, business processes, responsibilities, competency matrices, job descriptions, procedures, balanced scorecards, and more. Our model employs built-in hierarchies that reinforce links between strategic and operational levels.
