Thames Water, the UK's largest water and sewerage company, embarked on a significant capital delivery programme during the AMP5 Price Control Period, with a focus on optimising asset management planning and enhancing their capital delivery capabilities.
The primary objectives of the programme were to:
Our team designed a new end-to-end process for investments from planning, through delivery to operations. This had numerous delivery planning and delivery routes to manage the variety of asset types and procurement and delivery vehicles.
A single governance structure and process was layered on top of the processes, with the establishment of gates, escalation levels, reporting and standardised templates. A system was configured with the new process to enable efficiency and consistent management.
Thames Water’s AMS system was upgraded and strengthened to improve the internal financial and performance reporting.
We provided technical support for all processes and developed the tools, templates and procedures. We manage the piloting of the processes and supported the full roll out.
Delivery performance improved and the Senior Management Team took more control of the investment programme decisions. Finance were pleased with the more regular, and more accurate financial reporting. Overall the programme was seen as a success and left a lasting legacy.
