Operational Leadership at the Weston Williamson Partnership

Capabilities Deployed
  • Governance, Audit and Assurance
  • Information Intelligence
  • Investment Decision Making
  • Operational Excellence
  • Performance Management
  • Programme Delivery
  • Regulatory Support
  • Risk and Asset Management
  • Strategic Business Planning
Capabilities Deployed
  • Governance, Audit and Assurance
  • Information Intelligence
  • Investment Decision Making
  • Operational Excellence
  • Performance Management
  • Programme Delivery
  • Regulatory Support
  • Risk and Asset Management
  • Strategic Business Planning

Interim executive lead as COO to embed culture change and improve operational performance 

Situation and challenge 

After expanding its London practice and establishing studios in Australia, Canada, Middle East and China, WW+P quadrupled the size of the practice in just a couple of years from 40 people to in excess of 200 globally.  In 2022, WW+P became part of the Egis group, albeit maintaining its own brand identity and autonomy from other Egis architects. 

Through the challenge of integration into the Egis group and the transition from a partnership to a limited company WW+P recognised the need to restructure the executive and senior leadership team, to implement a more robust governance structure with clear roles and responsibilities and to get better visibility of the operational side of the business. 

WW+P approached us to support an organisation re-structure and to guide them through the development and implementation of a new governance structure and operating model. 

Value we brought 

We held a number of workshops to identify WW+Ps strategic objectives and the strategic roles required to deliver them along with mapping responsibilities and capabilities to the identified roles and producing an organisation RACI. 

We then implemented a new governance system with a weekly, monthly and quarterly reporting and meeting cycle. Attendance and reporting inputs were identified through the RACI. 

WW+Ps management system including all policies, procedures and processes were reviewed and updated to reflect the new organisation and governance structure.  New governance processes around investment decision making, recruitment, resource management and quality and assurance were developed and implemented and rolled out globally for operational consistency. 

Finally, performance management processes including personal objective setting and operational KPIs were introduced into a new functional monthly reporting regime to enable better visibility of outcomes and trends. 

Outcome  

WW+P has matured significantly as an organisation by having a structured governance system in place with an organisation structure and management system fully aligned to its strategic objectives, with the ability to monitor and measure performance against the desired outcomes. 

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